Flying from Australia to Vietnam can mean a long journey – 8 to 10 hours in the air. The last thing you want after landing is to stand in endless queues at immigration.
With Vietnam Airport Assistance, your trip becomes stress-free from the moment you land in Ho Chi Minh City (SGN), Hanoi (HAN), or Danang (DAD).
Our VIP Meet & Greet and Fast Track service ensures you are welcomed at the aircraft gate, guided through immigration quickly, assisted with luggage, and escorted to your driver or connecting flight.
Vietnam Airport Assistance is a premium Meet & Assist service available at major airports in Vietnam. Our dedicated staff will:
The service is available at all major airports in Vietnam:
1️⃣ Meet & Greet – Our staff waits for you at before Visa On Arrival desk with a name sign.
2️⃣ Priority Immigration – We guide you through the fast-track lane, skipping long queues.
3️⃣ Escort & Support – Assistance with luggage and guide you to your driver or next flight. (Car fee is not included)
You can complete the form with your accurate personal details, including your full name, flight number, departure and arrival times (GMT+7), a copy of your passport, visa confirmation, or send your request via email with the mentioned information. If there are any changes, kindly inform us 48 hours prior to your departure from your country. We are available around the clock, seven days a week.
Review information and pay for the service fee
One day before the service begins, we typically send an image of our staff holding a nameboard with your name on it
International Flight / Per Person
International Flight / Per Person
International Flight / Per Person
International Flight / Per Person
Suitable for everyone – business travelers, families, elderly passengers, VIPs, or even economy travelers who want a smoother experience.
Save time – bypass long queues, especially during peak hours or holiday seasons.
24/7 professional support with multilingual staff.
Stress-free travel – enjoy a premium experience from the moment you arrive until you leave the airport.
A review from The Daily Telegraph reported skipping more than 2 hours of waiting at immigration for only about USD 46, arriving at the car pickup point in just minutes.
Visit our official website and choose your service type (Arrival, Departure, or Connecting).
Fill in your personal details and flight information, then make a secure online payment.
Receive booking confirmation — upon arrival, our staff will be waiting with a name sign to assist you all the way.
It is a priority airport service that helps passengers skip long queues at immigration, security, or transit. Our staff will meet you at the gate with a name sign, assist with procedures, and escort you through the priority lane.
Fast Track is available at all major international airports in Vietnam: Noi Bai (Hanoi), Tan Son Nhat (Ho Chi Minh City), Da Nang, Phu Quoc…
We recommend booking at least 12–24 hours before your flight to ensure arrangement. In urgent cases, same-day bookings may still be supported depending on your flight details.
Business travelers with tight schedules.
Families with children or elderly members.
First-time international visitors to Vietnam.
Passengers with short layovers or connecting flights.
Payments can be made via Visa, MasterCard, PayPal, or international bank transfer. All transactions are protected by SSL encryption, and you will receive booking confirmation via email/WhatsApp/Zalo.
Please notify us as soon as you know your flight is delayed. Our team will reschedule the service accordingly. If we are not informed in advance, service may be affected and additional charges could apply.
Yes. Cancellations or changes made at least 24 hours before service time are fully refundable. For last-minute cancellations, partial fees may apply.
Yes. Children aged 0–5 years old are charged 50% of the adult rate, and children over 5 years old are charged the full price.
Pricing depends on the airport and the type of service (Arrival, Departure, or Transit). Starting from US $35 per passenger, with group discounts available.
