The Lost and Found Counter at Tan Son Nhat International Airport plays an important role in assisting passengers and maintaining a smooth travel experience. By reporting lost items promptly and providing accurate information, passengers improve the likelihood of recovering their belongings.
Lost and Found Counter at Tan Son Nhat International Airport
Losing personal belongings while traveling can be stressful, especially at a busy airport. To support passengers in these situations, Tan Son Nhat International Airport provides a dedicated Lost and Found Counter to assist with locating and recovering lost items.
This service helps passengers report missing belongings quickly and receive clear guidance on the next steps.
What is the Lost and Found Counter
The Lost and Found Counter is the official contact point at Tan Son Nhat International Airport where passengers can report items that have been lost or forgotten within airport premises.
Items commonly reported include personal bags, travel documents, electronic devices, clothing, and other belongings left behind during check in, security screening, boarding, or arrival procedures.
Where to find the Lost and Found Counter
The Lost and Found Counter is located within the airport terminal and is managed by the airport service authority. Passengers should contact the counter as soon as they realize an item is missing.
Depending on where the item was lost, passengers may be directed to the appropriate department responsible for that specific area.
How to report a lost item
When reporting a lost item, passengers should prepare the following information:
- A clear description of the lost item
- Date and approximate time the item was lost
Location where the item was last seen - Flight number and travel details if applicable
Personal contact information
Providing accurate and complete details will help airport staff assist more efficiently.
Immediate assistance contact
For immediate assistance regarding lost items at Tan Son Nhat International Airport, passengers can contact the Lost and Found Counter directly.
FOR IMMEDIATE ASSISTANCE
Phone: 028 3844 6665
This number is recommended if you need urgent support or are still at the airport.
Items found at the airport
Items found within airport-controlled areas are collected and transferred to the Lost and Found Counter. After verification, recovered items may be returned to their owners according to airport procedures.
Certain items such as official documents or valuable belongings may require identity verification before being released.
Important notes for passengers
Report lost items as soon as possible to increase recovery chances.
Items left on board aircraft are usually handled directly by the airline.
Items lost outside airport-managed areas may not fall under the responsibility of the Lost and Found Counter.
Airport staff will provide guidance based on each individual case.
