PREMIUM AIRPORT ASSISTANCE
Enjoy a smooth and stress-free airport experience with a dedicated airport assistant who guides you from arrival to departure.
Meet & Greet
Porter Service
Fast Track Assistance
Arrival • Departure • Transit
Available 24/7 • English-speaking staff • Secure online booking
From the moment we meet you until you safely leave the airport.
Professional support for international travelers.
Always available before and during your service.
Secure online booking with instant confirmation.
Experienced staff ready to assist on-site.
Choose the airport assistance service that best suits your arrival, departure or connecting flight at Phu Quoc International Airport (PQC).
Please note: Airport surcharges may apply depending on the airport, flight schedule and selected service. Final pricing will be confirmed before payment.
Note: An additional USD 10.00 per person applies for Arrival services at Phu Quoc International Airport (PQC). Departure and Connecting services incur an additional USD 15.00 per person.
International arrival
USD / person
Essential arrival guidance with access to the Express Fast Track lane
Meet & Greet before the immigration processing area
Assistance with immigration clearance for eligible travelers with valid travel documents, if applicable
Escort to the passport control area with access to the Express Fast Track lane
International arrival
USD / person
Essential arrival guidance with access to the Express Fast Track lane with baggage assistance and escort to the arrival area.
Meet & Greet before the immigration processing area
Assistance with immigration clearance for eligible travelers with valid travel documents, if applicable
Escort to the passport control area with access to the Express Fast Track lane
Escort to the baggage claim area and assistance with collecting your luggage
Guidance through the customs area and escort to the Arrival Hall, your driver or hotel representative, if arranged
International arrival
USD / person
Access to the VIP Fast Track Lane with baggage assistance and escort to the arrival area
Meet & Greet before the immigration processing area
Assistance with immigration clearance for eligible travelers with valid travel documents, if applicable
Escort to the passport control area with access to the Higher Priority Fast Track lane
Escort to the baggage claim area and assistance with collecting your luggage
Guidance through the customs area and escort to the Arrival Hall, your driver or hotel representative, if arranged
International arrival
USD / person
Aerobridge welcome with access to a private priority passport control channel with baggage assistance and escort to the arrival area
Meet & Greet at the end of aerobridge when the flight parks at an aerobridge
Assistance with immigration clearance for eligible travelers with valid travel documents, if applicable
Escort through a private priority passport control channel, subject to airport availability and procedures
Escort to the baggage claim area and assistance with collecting your luggage
Guidance through the customs area and escort to the Arrival Hall, your driver or hotel representative, if arranged
International arrival
USD / person
Exclusive aerobridge welcome with access to the airport’s highest-priority passport control channel, baggage assistance, arrival escort plus a private VVIP transfer to your destination.
Meet & Greet at the end of aerobridge when the flight parks at an aerobridge
Assistance with immigration clearance for eligible travelers with valid travel documents, if applicable
Escort through a private or VVIP priority passport control channel
Escort to the baggage claim area and assistance with collecting your luggage
Guidance through the customs area and escort to your designated pickup point
Private VVIP car transfer to your confirmed address
INTERNATIONAL DEPARTURE
USD / person
Essential departure assistance with access to the Express Fast Track and Security lane
Self check-in
Fast Track assistance through the Express Passport Control Lane
Fasttrack through the security screening process
INTERNATIONAL DEPARTURE
USD / person
Essential departure assistance with access to the Express Fast Track & Security lane; check-in assistance and boarding gate escort.
Meet & Greet at the designated terminal drop-off point
Check-in assistance (subject to airline availability)
Fast Track through the Express Passport Control & Security Lane
Escort to the boarding gate or airport lounge (if pre-booked)
INTERNATIONAL DEPARTURE
USD / person
Priority Fast Track with check-in assistance and boarding gate escort.
Meet & Greet at the designated terminal drop-off point
Check-in assistance
Fast Track through the Priority Passport Control & Security Lane
Escort to the boarding gate or airport lounge (if pre-booked)
INTERNATIONAL DEPARTURE
USD / person
Premium departure assistance with private Passport Control & Security access and personalized airport escort.
Personal welcome at the designated terminal drop-off point
Luggage assistance to the check-in counter
Pre-check-in assistance
Access to a Private Passport Control & Security Lane
Escort to the boarding gate or airport lounge
International arrival
USD / Per Person
Domestic Fasttrack assistance for a smooth connection between domestic flights
You will be greeted at the arrival gate
Escorted through the airport to the luggage area
Escorted through the luggage area with supporting to handle your bags (if needed)
You will be taken to the next flight checkin counter, rushed through customs
You will be directed to the boarding gate
International arrival
USD / Per Person
Fast Track assistance for a smooth transition from domestic to international flights
You will be greeted at the arrival gate
Escorted through the airport to the luggage area
Escorted through the luggage area with supporting to handle your bags (if needed)
You will be taken to the next flight checkin counter, rushed through Passport Control and Security
You will be directed to the boarding gate
International arrival
USD / person
Fast Track assistance for a smooth transition from international to domestic flights
You will be greeted at the immigration processing area
Assisted to pass through immigration clearance and passport control quickly to the luggage area
Escorted through the luggage area with supporting to handle your bags (if needed)
You will be taken to the next flight checkin counter, rushed through security and customs
You will be directed to the boarding gate
International arrival
USD / person
Fast Track connection assistance for a smooth transfer between international flights.
You will be greeted at the immigration processing area
Assisted to pass through immigration clearance and passport control quickly to the luggage area
Escorted through the luggage area with supporting to handle your bags (if needed)
You will be taken to the next flight checkin counter, rushed through Passport Control and Security
You will be directed to the boarding gate
Important: Immigration clearance assistance is available only for eligible travelers with valid travel documents for entry into Vietnam.
Why Choose Us
We monitor your flight and adjust the meeting time if your schedule changes.
Your coordinator welcomes you at the designated meeting point and guides you throughout the airport.
Experienced local coordinators who knowPhu Quoc Airport procedures.
Secure online booking with confirmed service before your journey.
Our support team is available before your journey whenever you need assistance.
Choose your airport assistance service and submit your flight details.
We confirm availability and send your booking confirmation with payment instructions.
Receive your meeting point, coordinator contact and service instructions before your flight.
Your coordinator greets you and provides professional assistance throughout your airport journey.
Every package is designed to make your airport journey smoother. Included services vary depending on your selected package and airport operations.
Meet & Greet by your airport coordinator
Priority-lane assistance (where available)
Guidance through airport procedures
Baggage assistance (selected packages)
Escort to your driver, lounge or boarding gate
Flight monitoring before your scheduled service
Our VIP Meet & Assist service provides a smooth airport experience at Phu Quoc International Airport. A professional airport assistant welcomes you, escorts you through airport procedures, helps reduce waiting time, and guides you all the way to your driver, hotel representative, or departure gate.
This service is ideal for:
For arrivals, our representative will wait at the agreed meeting point with a personalized name sign.
For VIP packages, your assistant may greet you directly at the aircraft gate or jet bridge (subject to airport regulations).
For departures, your representative will meet you outside the terminal or at the agreed meeting location.
Depending on the package selected, your service may include:
No problem.
We continuously monitor your flight status and adjust the meeting time accordingly at no additional charge whenever possible.
We recommend booking at least 12–24 hours before arrival or departure to guarantee availability.
Last-minute bookings may still be accepted depending on operational availability.
Yes.
We regularly assist:
Please let us know the total number of passengers when booking.
Yes.
VIP packages include assistance with collecting luggage and escorting you through customs.
Availability depends on the package you select.
Please contact us immediately via:
Our support team is available 24/7 and will help locate your representative immediately.
Yes.
Changes can usually be made before your scheduled service.
Please refer to our Refund & Cancellation Policy for complete details regarding amendments, cancellations, and refunds.
Yes.
We assist passengers with domestic and international connections, including terminal transfers, baggage guidance (where applicable), and escort throughout the connection process.
No.
Tipping is completely optional but always appreciated if you are satisfied with the service.
Book your airport assistance online in just a few minutes, or chat with our team for personalized guidance before your journey.
Available 24/7 • English-speaking staff • Secure online booking
