VAA (Vietnam Airport Assistance) guarantees a seamless journey from the moment you touch down in Vietnam. We provide support for Vietnam Airport Assistance, security, and immigration checks, meeting you at the air bridge or terminal entrance. Our agent guides you through each step, ensuring a trouble-free experience. You will be escorted through customs and directed to your chauffeur or hotel representative, guaranteeing a swift and relaxed arrival.
ARRIVAL
With our Normal Fast Track Airport Arrival service, you will be met at the air-bridge or wherever you enter the terminal building, escorted through on arrival support, security, and immigration checks.
With our VIP Airport Arrival Service, you will be met before
Immigration Area or Visa Landing Area, support you to complete your visa stamping procedure (if necessary), escorted through Passport Control Queue, security, assisted in identifying and retrieving your checked bags, escorted through customs checks, and driven to your
driver, car, or hotel representative.
With our VVIP Airport Arrival Service, you will be met at the end of the aerobridge (available when your flight parks at an aerobridge). Your coordinator will escort you through a private priority passport control lane and security checks, subject to airport availability. We will help you identify and collect your checked bags, guide you through customs, and walk you to your driver, car or hotel representative.
Immigration clearance assistance is available only for travelers who already hold valid travel documents for entry into Vietnam.
With our CIP Airport Arrival Service, you will be met at the aircraft gate. If your flight parks at a remote stand, a private car will take you from the aircraft to a private entrance of the arrival terminal. Your coordinator will escort you through a private VVIP passport control lane and security checks, subject to airport availability. We will help you identify and collect your checked bags, guide you through customs, and take you to your private car for the transfer to your confirmed address.
Immigration clearance assistance is available only for travelers who already hold valid travel documents for entry into Vietnam.
DEPARTURE
Customers of VAA are provided with comprehensive support throughout their departure, covering all aspects of their journey from the moment they arrive at the airport until their flight is in the air. As soon as you step foot in the airport, your personal airport agent will be waiting at the curbside to offer their assistance.
VIP CONNECTING FLIGHT SERVICE
BAGGAGE PORTERS
Whether you’re traveling with just one suitcase or a collection of bags, our porters are here to take the load off your shoulders. This tailored service, whether for check-in or transferring your bags from baggage reclaim to your transport, can be conveniently booked online through Our Airport Concierge.
